Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Learning
Figuring out how to use new ideas or things.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Active Listening
Listening to others, not interrupting, and asking good questions.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Reading Comprehension
Reading work-related information.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Mathematics
Using math to solve problems.
Quality Control Analysis
Testing how well a product or service works.
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